Updating Credit Card Information

You will need to update your credit card information within TE Recruit if your card is expiring, was declined, or you simply prefer to be billed on a different card altogether.

Note: the ability to update credit card information is restricted to only those users who have permission to manage billing

To update your existing credit card information in TE Recruit:

  • Expand the Sidebar in the top right corner of the software and click on the Settings icon 
  • Click to expand the Billing section and then select Overview

  • Click the Manage link under the Billing Settings section, next to the primary card
    • This will display the details of your current payment method

  • Click on the payment method you would like to edit

  • Make any necessary edits and click the Update button once complete

Adding a new payment method:

  • Expand the Sidebar in the top right corner of the software and click on the Settings icon 
  • Click to expand the Billing section and then select Overview

  • Click the Manage link under the Billing Settings section, next to the primary card

  • Click Add New

  • Enter all necessary data and click the Add button once complete
    • You will not be able to remove a card until a backup card is added
    • Once you have added a new or backup card and set it as the Primary card, you may remove the old card
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