Careers Page: Configure a Custom Domain
TE Recruit's Careers Page can be configured to hide the '.topechelon.com' portion from its URL, making those pages appear to be hosted directly on your website. This process is commonly referred to as domain masking. This two step process requires you to access your website's domain settings to create a new CNAME record first. Only then can you configure the Custom Domain in TE Recruit.
Table of Contents:
Create CNAME Record
This step takes place in your website's domain settings, outside of TE Recruit, and must be completed before you set up the Custom Domain in TE Recruit.
To do this, you'll need to start by logging in to the DNS provider for your website (GoDaddy, Network Solutions, Hover, etc). Using the domain management tools there, create a CNAME record pointing a new subdomain (ex: jobs.yourcompany.com) to the following hostname: [what would this be for TE? CATS help article says [companyID].catsone.com , but I don't think our customers know their IDs...]
If you need help at this step, we have compiled a list of links to help articles from some of the most common DNS/website providers, below. You can also contact your provider directly, as instructions will vary.
Common DNS provider Help Articles:
Website provider Help Articles:
(These options are only available if your website provider also hosts your domain.)
Once you've created a new CNAME record, you're ready to configure a custom domain for your TE Recruit Careers Page.
Configure Custom Domain
This step takes place in TE Recruit, and will "mask" your Careers Page with the subdomain you just created. If you have not yet created a subdomain on your website's domain, please return to that step.
- Expand the Sidebar in the top right corner of the software and click on the Settings icon
- Click to expand the Careers Page section and then select Manage Careers Page
- Locate the Configure Custom Domain section towards the top of the page
- Click the Configure Domain button
- Enter your new subdomain in the Enter Domain Hostname field (for example: jobs.yourdomain.com)
- This must be a valid hostname
- This must be a subdomain within your domain
- Click the Verify button when complete
- This will validate that your settings are correct and complete the masking process
- If you receive an error at this step, review the corresponding message and make any necessary corrections before retrying
- When successful, you'll see a success slideout message along with the newly masked custom domain listed in the Careers Page Link section
Remove Custom Domain
Once you have configured a Custom Domain in TE Recruit, you may remove it if desired. This will return your Careers Page URL to the original topechelon.com hosted domain.
Please be aware that removing this configuration will break any links that point to your Careers Page at the previously-configured subdomain. Make sure to update your website any time you make changes to this configuration, and be aware that existing links you might have sent or posted elsewhere online will become inaccessible.
- Expand the Sidebar in the top right corner of the software and click on the Settings icon
- Click to expand the Careers Page section and then select Manage Careers Page
- Locate the Configure Custom Domain section towards the top of the page
- Click the Remove Domain button
- In the confirmation prompt, review the corresponding warning and if you're certain that you want to remove the Custom Domain, click the Delete button
- To configure a new Custom Domain, you may repeat the steps above
